How To Fix CMD_API184 - No Alternate Payee &1 is available for Customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 184

• Message text: No Alternate Payee &1 is available for Customer &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API184 - No Alternate Payee &1 is available for Customer &2 ?

  The SAP error message CMD_API184 "No Alternate Payee &1 is available for Customer &2" typically occurs in the context of payment processing or invoice management when the system is unable to find an alternate payee for a specific customer. This can happen in various scenarios, such as when processing payments, creating invoices, or managing customer accounts.
  Cause:
  
  Missing Alternate Payee Configuration: The customer master data does not have an alternate payee defined. An alternate payee is a third party that receives payment on behalf of the customer.
  Incorrect Customer Data: The customer number provided may be incorrect or not properly set up in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master records or related tables.
  Authorization Issues: The user may not have the necessary permissions to view or access the alternate payee information.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
  Verify if an alternate payee is defined for the customer in question. If not, you may need to create or update the customer record to include an alternate payee.
  
  
  
  Create or Update Alternate Payee:
  
  If an alternate payee is required, you can create one by going to the customer master data and adding the alternate payee information.
  Ensure that the alternate payee is properly set up in the system and is active.
  
  
  
  Verify Customer Number:
  
  Double-check the customer number you are using in the transaction to ensure it is correct and exists in the system.
  
  
  
  Check for Data Consistency:
  
  Run any relevant reports or transactions to check for data consistency in the customer master records.
  You may need to consult with your SAP administrator or support team to resolve any underlying data issues.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify customer master data, including alternate payee information.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional context on the error message and related processes.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Company Code Data)
  XD01 - Create Customer (General Data)
  FD01 - Create Customer (Company Code Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.