How To Fix CMD_API118 - Enter a contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 118

• Message text: Enter a contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API118 - Enter a contact person ?

  The SAP error message CMD_API118, which states "Enter a contact person," typically occurs when a required field for a contact person is not filled in during a transaction or process that requires this information. This error is common in various SAP modules, particularly in Customer Relationship Management (CRM) or Sales and Distribution (SD) processes.
  Cause:
  The error is triggered when:
  
  A transaction or document (like a sales order, customer record, or service request) requires a contact person to be specified, but the field is left blank.
  The system is configured to mandate a contact person for certain processes, and the user has not provided this information.
  
  Solution:
  To resolve the CMD_API118 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or document you are working on when the error occurs.
  
  
  Locate the Contact Person Field: In the relevant screen or form, look for the field labeled "Contact Person" or similar.
  
  
  Enter Contact Information:
  
  If you have a specific contact person in mind, enter their details in the required fields.
  If you do not have a specific contact, you may need to create a new contact person in the system.
  
  
  
  Save the Changes: After entering the contact person information, save the document or transaction to see if the error is resolved.
  
  
  Check Configuration: If you are consistently encountering this error and believe it should not be mandatory, consult with your SAP administrator or support team to review the configuration settings related to contact persons in your SAP system.
  
  
  Related Information:
  
  User Roles and Permissions: Ensure that your user role has the necessary permissions to add or modify contact person information.
  Training and Documentation: Refer to your organization's SAP training materials or documentation for guidance on entering contact information.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes or reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CMD_API118 error and proceed with your transaction in SAP.