How To Fix CMD_API038 - Customer &1: No dunning settings specified for company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 038

• Message text: Customer &1: No dunning settings specified for company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API038 - Customer &1: No dunning settings specified for company code &2 ?

  The SAP error message CMD_API038 indicates that there are no dunning settings specified for a particular customer in a specific company code. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. This error typically arises when attempting to perform dunning activities for a customer who does not have the necessary dunning configuration in place.
  
  Cause:
  
  Missing Dunning Configuration: The customer in question does not have any dunning settings defined in the system for the specified company code.
  Incorrect Company Code: The company code specified may not be the one where the dunning settings are defined for the customer.
  Customer Master Data Issues: The customer master data may not be fully maintained, leading to missing dunning information.
  
  
  Solution:
  To resolve the CMD_API038 error, follow these steps:
  
  
  Check Dunning Settings:
  
  Go to the customer master data (transaction code FD02 for change or FD03 for display).
  Enter the customer number and the relevant company code.
  Navigate to