How To Fix CMD_API031 - Customer &1: Payment block is set differently at &2 &3

CMD_API031 - Overview

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 031

• Message text: Customer &1: Payment block is set differently at &2 &3

What causes this issue?

There is a clearing between a customer and vendor. However, the payment
block is set differently for &V2& &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CMD_API031 - Details

• The SAP error message CMD_API031 indicates that there is a discrepancy in the payment block settings for a customer across different documents or areas in the system. Specifically, it suggests that the payment block for a customer (identified by &1) is set differently in two different locations (identified by &2 and &3).
  
  Cause:
  
  Inconsistent Payment Block Settings: The payment block for the customer may be set differently in the customer master data compared to the payment block set in a specific document (like an invoice or sales order).
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to inconsistent settings.
  Manual Changes: Manual changes to the payment block in one area may not have been reflected in another area, causing the discrepancy.
  
  
  Solution:
  
  Check Customer Master Data: Review the customer master data (transaction code XD03 for general data or FD03 for company code data) to see the payment block