How To Fix CMD_API020 - Customer &1: No bank master data for bank key &2 in country &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 020

• Message text: Customer &1: No bank master data for bank key &2 in country &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API020 - Customer &1: No bank master data for bank key &2 in country &3 ?

  The SAP error message CMD_API020 indicates that there is no bank master data available for a specific customer and bank key in the specified country. This error typically arises when trying to process transactions that require bank details, such as payments or direct debits, and the necessary bank information is missing or incorrectly configured.
  Cause:
  
  Missing Bank Master Data: The bank master data for the specified bank key does not exist in the system for the given country.
  Incorrect Bank Key: The bank key provided may be incorrect or not properly linked to the customer.
  Customer Data Issues: The customer master record may not have the correct bank details or may not be set up to use the specified bank key.
  Country-Specific Configuration: There may be country-specific settings that are not configured correctly, leading to the inability to find the bank data.
  
  Solution:
  
  
  Check Bank Master Data:
  
  Go to the transaction code FI01 (Create Bank) or FI02 (Change Bank) in SAP.
  Verify if the bank key exists for the specified country. If it does not exist, you will need to create it.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code) to check the customer master record.
  Ensure that the correct bank key is assigned to the customer in the relevant view (e.g., Company Code Data or General Data).
  
  
  
  Check Country-Specific Settings:
  
  Ensure that the country-specific settings for bank data are correctly configured in the system. This may involve checking the configuration in the Financial Accounting (FI) module.
  
  
  
  Data Consistency:
  
  Ensure that there are no inconsistencies in the data. Sometimes, data may need to be refreshed or re-entered to resolve issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files for any additional configuration steps that may be required for the specific country or bank key.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FI01: Create Bank Master Data
  FI02: Change Bank Master Data
  XD02: Change Customer Master Data
  FD02: Change Customer Master Data (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to bank master data and customer records.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit bank master data and customer records.
  
  
  By following these steps, you should be able to identify the cause of the CMD_API020 error and implement the necessary solutions to resolve it.