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Message type: E = Error
Message class: CMD_API - Customer APIs
Message number: 016
Message text: Bank &1 &2 &3 of customer &4 does not exist
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CMD_API016
- Bank &1 &2 &3 of customer &4 does not exist ?The SAP error message CMD_API016 indicates that a specific bank account associated with a customer does not exist in the system. This error typically arises in scenarios where a transaction is being processed that requires a valid bank account for a customer, but the system cannot find the specified bank details.
Cause:
- Incorrect Bank Details: The bank account number or details provided for the customer may be incorrect or misspelled.
- Missing Bank Account: The bank account for the specified customer may not have been created or may have been deleted.
- Data Inconsistency: There may be inconsistencies in the data, such as the customer master data not being properly updated.
- Configuration Issues: There may be issues with the configuration of the banking module in SAP.
Solution:
- Verify Bank Details: Check the bank account details for the customer in the system. Ensure that the bank account number and other details are correct.
- Create/Update Bank Account: If the bank account does not exist, create a new bank account for the customer using the appropriate transaction (e.g.,
FD02
for changing customer master data).- Check Customer Master Data: Ensure that the customer master data is complete and correctly configured. You can use transaction codes like
FD03
to display customer data and verify the bank details.- Review Configuration: If the issue persists, review the configuration settings related to bank accounts in the SAP system. Ensure that the necessary settings for bank account management are correctly configured.
- Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing customer bank accounts.
Related Information:
FD01
(Create Customer), FD02
(Change Customer), and FD03
(Display Customer).By following these steps, you should be able to identify the cause of the CMD_API016 error and implement the necessary solutions to resolve it.
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