How To Fix CMD_API016 - Bank &1 &2 &3 of customer &4 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMD_API - Customer APIs

  • Message number: 016

  • Message text: Bank &1 &2 &3 of customer &4 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CMD_API016 - Bank &1 &2 &3 of customer &4 does not exist ?

    The SAP error message CMD_API016 indicates that a specific bank account associated with a customer does not exist in the system. This error typically arises in scenarios where a transaction is being processed that requires a valid bank account for a customer, but the system cannot find the specified bank details.

    Cause:

    1. Incorrect Bank Details: The bank account number or details provided for the customer may be incorrect or misspelled.
    2. Missing Bank Account: The bank account for the specified customer may not have been created or may have been deleted.
    3. Data Inconsistency: There may be inconsistencies in the data, such as the customer master data not being properly updated.
    4. Configuration Issues: There may be issues with the configuration of the banking module in SAP.

    Solution:

    1. Verify Bank Details: Check the bank account details for the customer in the system. Ensure that the bank account number and other details are correct.
    2. Create/Update Bank Account: If the bank account does not exist, create a new bank account for the customer using the appropriate transaction (e.g., FD02 for changing customer master data).
    3. Check Customer Master Data: Ensure that the customer master data is complete and correctly configured. You can use transaction codes like FD03 to display customer data and verify the bank details.
    4. Review Configuration: If the issue persists, review the configuration settings related to bank accounts in the SAP system. Ensure that the necessary settings for bank account management are correctly configured.
    5. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing customer bank accounts.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorizations: Ensure that the user has the necessary authorizations to view and edit customer bank account information.
    • Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the CMD_API016 error and implement the necessary solutions to resolve it.

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