How To Fix CMD_API004 - Customer &1 is marked for deletion in sales area &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMD_API - Customer APIs

  • Message number: 004

  • Message text: Customer &1 is marked for deletion in sales area &2 &3 &4

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  • INCLUDE ACC_NA_CUSTOMIZED_MESSAGE OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CMD_API004 - Customer &1 is marked for deletion in sales area &2 &3 &4 ?
    The SAP error message CMD_API004 indicates that a customer is marked for deletion in a specific sales area. This error typically arises when you attempt to perform an operation (like creating a sales order, delivery, or invoice) for a customer that has been flagged for deletion in the system.
    
    Cause: The primary cause of this error is that the customer master data has been set to "marked for deletion" in the specified sales area. This means that the customer is no longer active for transactions in that particular sales area, and the system prevents any further processing involving that customer.
    Solution: To resolve this error, you can take the following steps: Check Customer Status: Go to the customer master data in the SAP system (transaction code XD03 for general data, VD03 for sales area data). Enter the customer number and the relevant sales area details. Check if the customer is indeed marked for deletion. Unmark for Deletion: If the customer

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