How To Fix CM_SUB_INFOSYS103 - Error when opening the Excel template

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SUB_INFOSYS - Substance information system

• Message number: 103

• Message text: Error when opening the Excel template

What causes this issue?

The system cannot open the Excel template for the following reasons:
Excel is not installed
Excel is already open
You are currently editing data in Excel

System Response

INCLUDE EHS_NA_STOP OBJECT DOKU ID TX

How to fix this error?

If Excel is not installed, notify your system administrator.
If you have Excel open or are editing data in Excel, close the Excel
application completely. Start the specification workbench transaction
again and open your layout with Excel. If the problem continues to
occur, contact your system administrator.

Procedure for System Administrators

Check the user#s Excel installation.
Check whether the Excel template exists in the BDS. Open the transaction
<DS:TRAN.OAER>Business Document Navigator</>. Enter the class name
<ZK>EHSEXCEL</> and the class type <ZK>OT</>. Run the program.
If the Excel template does not exist, import the document into your
system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SUB_INFOSYS103 - Error when opening the Excel template ?

  The SAP error message CM_SUB_INFOSYS103 typically occurs when there is an issue related to the Excel template used for data extraction or reporting in SAP. This error can arise due to various reasons, including issues with the template file itself, connectivity problems, or configuration settings in SAP.
  Causes:
  
  Template Corruption: The Excel template file may be corrupted or improperly formatted.
  Missing Add-ins: Required Excel add-ins for SAP integration may not be installed or enabled.
  Authorization Issues: The user may not have the necessary permissions to access the template or the data source.
  Connection Problems: There may be issues with the connection between SAP and Excel, such as network problems or incorrect settings.
  Version Compatibility: The version of Excel being used may not be compatible with the SAP version or the specific template.
  
  Solutions:
  
  
  Check Template File:
  
  Ensure that the Excel template is not corrupted. Try opening it independently of SAP to see if it works.
  If possible, obtain a fresh