How To Fix CM_SUB_INFOSYS100 - Error loading the Excel template from DMS (document management system)

CM_SUB_INFOSYS100 - Overview

• Message type: E = Error

• Message class: CM_SUB_INFOSYS - Substance information system

• Message number: 100

• Message text: Error loading the Excel template from DMS (document management system)

What causes this issue?

To display data with Microsoft Excel in the specification information
system, you require an Excel macro. This is not available.

System Response

INCLUDE EHS_NA_NO_MAINTAIN OBJECT DOKU ID TX

How to fix this error?

INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Set up the connection to Microsoft Excel in Customizing.

Error message extract from SAP system. Copyright SAP SE.

CM_SUB_INFOSYS100 - Details

• The SAP error message CM_SUB_INFOSYS100 typically indicates an issue with loading an Excel template from the Document Management System (DMS). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Path Issues: The path to the Excel template may be incorrect or the file may not exist in the specified location.
  Authorization Issues: The user may not have the necessary permissions to access the document in the DMS.
  File Format Issues: The file may not be in the expected format or may be corrupted.
  DMS Configuration: There may be issues with the DMS configuration or settings that prevent the file from being accessed.
  Network Issues: If the DMS is hosted on a network drive, network connectivity issues may prevent access to the file.
  SAP System Issues: There may be issues with the SAP system itself, such