How To Fix CM_SUB_INFOSYS005 - Group trees &1 and &2 are not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SUB_INFOSYS - Substance information system

• Message number: 005

• Message text: Group trees &1 and &2 are not available

What causes this issue?

The group tree specified in your user parameters is not known in the
system. This also applies to the second specified tree in your user
parameters.

System Response

Neither of the group trees can be displayed.

How to fix this error?

INCLUDE EHS_SAF_25A_USERPAR:TREE OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SUB_INFOSYS005 - Group trees &1 and &2 are not available ?

  The SAP error message CM_SUB_INFOSYS005 indicates that there is an issue with the availability of group trees in the context of a specific information system. This error typically arises when the system is unable to find or access the specified group trees, which are essential for certain operations or reporting functions.
  Cause:
  
  Missing Group Trees: The specified group trees (&1 and &2) may not exist in the system. This could be due to deletion, incorrect configuration, or they were never created.
  Authorization Issues: The user may not have the necessary authorizations to access the specified group trees.
  Transport Issues: If the group trees were recently transported from another system, there may have been issues during the transport process.
  Configuration Errors: There may be configuration errors in the information system settings that prevent the group trees from being recognized.
  
  Solution:
  
  
  Check Existence of Group Trees:
  
  Go to the relevant transaction (e.g., transaction code CMOD or SE11) and check if the group trees &1 and &2 exist in the system.
  If they do not exist, you may need to create them or restore them from a backup.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the group trees. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Transport Check:
  
  If the group trees were recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the information system to ensure that everything is set up correctly. This may involve checking the settings in transaction SPRO or other relevant configuration transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMOD, SE11, SPRO, and SU53 for checking configurations and authorizations.
  SAP Notes: Search for SAP Notes related to CM_SUB_INFOSYS005 for any known issues or fixes.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.