How To Fix CM_SUB_INFOSYS004 - Group tree &1 is not available; &2 was chosen instead

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SUB_INFOSYS - Substance information system

• Message number: 004

• Message text: Group tree &1 is not available; &2 was chosen instead

What causes this issue?

The group tree specified in your user parameters is not known in the
system. For this reason the system has selected your second specified
tree that is used as a default.

System Response

The second specified tree is displayed.

How to fix this error?

INCLUDE EHS_SAF_25A_USERPAR:TREE OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SUB_INFOSYS004 - Group tree &1 is not available; &2 was chosen instead ?

  The SAP error message CM_SUB_INFOSYS004 indicates that a specific group tree (in this case, identified by &1) is not available, and as a fallback, another group tree (identified by &2) has been chosen instead. This error typically occurs in the context of SAP's information systems, particularly when dealing with reporting or data analysis.
  Cause:
  
  Group Tree Not Available: The primary cause of this error is that the specified group tree (the one indicated by &1) is either not defined, has been deleted, or is not active in the system.
  Configuration Issues: There may be configuration issues in the information system settings that prevent the specified group tree from being accessed.
  Authorization Issues: The user may not have the necessary authorizations to access the specified group tree.
  System Changes: Changes in the system, such as updates or migrations, may have affected the availability of the group tree.
  
  Solution:
  
  
  Check Group Tree Configuration:
  
  Go to the relevant configuration settings in SAP and verify if the group tree identified by &1 exists and is active.
  If it does not exist, you may need to create it or restore it from a backup if it was deleted.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the specified group tree. This can be checked in the user roles and profiles.
  
  
  
  Fallback Group Tree:
  
  Understand that the system has automatically chosen another group tree (identified by &2) as a fallback. You may want to review this fallback option to ensure it meets your reporting needs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing group trees and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to the information system or reporting tools to check configurations (e.g., RSA1 for Data Warehousing).
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.