How To Fix CM_SUB_DATA027 - Enter an external caller that exists; &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SUB_DATA - Substance Data (Header, ID, Reference, Materials)

• Message number: 027

• Message text: Enter an external caller that exists; &1 does not exist

What causes this issue?

You attempted to assign the external caller &v1& to a
<DS:GLOS.3699DDF3DD932996E10000009B38F9B7>query</>. The external caller
does not exist in the SAP System.

System Response

INCLUDE EHS_NA_STOP OBJECT DOKU ID TX

How to fix this error?

Enter another external caller using the input help.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SUB_DATA027 - Enter an external caller that exists; &1 does not exist ?

  The SAP error message CM_SUB_DATA027 indicates that there is an issue with an external caller that is being referenced in your SAP system. Specifically, the message states: "Enter an external caller that exists; &1 does not exist." The placeholder &1 typically represents the identifier of the external caller that the system could not find.
  Cause:
  The error can occur due to several reasons:
  
  Non-existent External Caller: The external caller ID you are trying to use does not exist in the system. This could be due to a typo or because the caller has not been created in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the external caller data.
  Configuration Issues: The system may not be properly configured to recognize the external caller.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify External Caller ID:
  
  Check the external caller ID you are entering. Ensure that it is correct and exists in the system.
  You can do this by navigating to the relevant transaction or table where external callers are maintained (e.g., using transaction codes like SE16 or SE11 to check the relevant database tables).
  
  
  
  Create External Caller:
  
  If the external caller does not exist, you may need to create it. This typically involves entering the necessary details in the appropriate transaction (e.g., BP for Business Partner).
  
  
  
  Check Authorizations:
  
  Ensure that your user account has the necessary authorizations to access and manage external callers. You may need to consult with your SAP security team.
  
  
  
  Review Configuration:
  
  If the external caller should exist but is not recognized, review the configuration settings related to external callers in your SAP system. This may involve checking customizing settings in the relevant modules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more specific guidance related to the module you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE16 (Data Browser), and SE11 (Data Dictionary).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.