How To Fix CM_SERVICE_ADMIN429 - Directory &1 on server PC could not be read


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SERVICE_ADMIN - Service Administration

  • Message number: 429

  • Message text: Directory &1 on server PC could not be read

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Refer to the following messages for the details.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_SERVICE_ADMIN429 - Directory &1 on server PC could not be read ?

    The SAP error message CM_SERVICE_ADMIN429 indicates that the system is unable to read a specified directory on the server. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Permission Issues: The user account under which the SAP service is running may not have the necessary permissions to access the specified directory.
    2. Directory Does Not Exist: The directory specified in the error message may not exist on the server.
    3. Network Issues: If the directory is on a network share, there may be connectivity issues or the share may not be accessible.
    4. File System Errors: There may be issues with the file system on the server that prevent access to the directory.
    5. Configuration Errors: The directory path may be incorrectly configured in the SAP system settings.

    Solutions:

    1. Check Permissions:

      • Verify that the user account running the SAP service has read and execute permissions for the specified directory.
      • Adjust permissions as necessary to ensure access.
    2. Verify Directory Existence:

      • Check if the directory specified in the error message actually exists on the server.
      • If it does not exist, create the directory or correct the path in the SAP configuration.
    3. Network Connectivity:

      • If the directory is on a network share, ensure that the network connection is stable and that the share is accessible.
      • Test access to the directory from the server using the same user account.
    4. Check File System:

      • Run file system checks to ensure there are no errors that could be causing access issues.
      • Look for any disk space issues that might affect the ability to read directories.
    5. Review SAP Configuration:

      • Check the SAP configuration settings to ensure that the directory path is correctly specified.
      • Update the configuration if necessary.
    6. Restart Services:

      • Sometimes, simply restarting the SAP services or the server can resolve transient issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
    • Logs: Review the SAP application logs and system logs for additional context or related error messages that could provide more insight into the issue.
    • Documentation: Refer to SAP documentation for guidance on directory configurations and permissions.

    If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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