How To Fix CM_SERVICE_ADMIN401 - You are not authorized to access the gateway monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SERVICE_ADMIN - Service Administration

• Message number: 401

• Message text: You are not authorized to access the gateway monitor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SERVICE_ADMIN401 - You are not authorized to access the gateway monitor ?

  The SAP error message CM_SERVICE_ADMIN401 indicates that a user is not authorized to access the gateway monitor. This typically occurs when a user attempts to access certain administrative functions or monitoring tools within the SAP system without having the necessary permissions.
  Cause:
  
  Insufficient Authorizations: The user does not have the required roles or authorizations assigned to access the gateway monitor.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or authorization objects related to the gateway monitor.
  Profile Issues: The user profile may not be correctly configured to allow access to the gateway monitor.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID that is encountering the error.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for accessing the gateway monitor.
  
  
  
  Assign Required Roles:
  
  If the user does not have the required roles, you may need to assign roles that include access to the gateway monitor. Common roles that might include this access are those related to system administration or monitoring.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  You may need to consult with your SAP security team to adjust the roles or create a new role that includes the necessary authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or internal guidelines regarding user roles and authorizations to ensure compliance with your organization’s security policies.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to create or modify roles)
  
  
  
  Authorization Objects: 
  
  Check for specific authorization objects related to gateway monitoring, such as S_SERVICE, S_USER_AUTH, or others that may be relevant based on your system configuration.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues or provide additional guidance on authorization problems.
  
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or security team for further investigation and resolution.