How To Fix CM_SERVICE_ADMIN307 - Stop service &1 before deleting


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SERVICE_ADMIN - Service Administration

  • Message number: 307

  • Message text: Stop service &1 before deleting

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_SERVICE_ADMIN307 - Stop service &1 before deleting ?

    The SAP error message CM_SERVICE_ADMIN307 indicates that you are trying to delete a service that is currently running or active. The message specifically states: "Stop service &1 before deleting," where "&1" represents the name of the service you are attempting to delete.

    Cause:

    The primary cause of this error is that the service you are trying to delete is still active. In SAP, services must be stopped before they can be deleted to ensure that there are no ongoing processes or dependencies that could lead to data inconsistency or system instability.

    Solution:

    To resolve this error, you need to follow these steps:

    1. Stop the Service:

      • Navigate to the SAP Management Console (SAP MC) or the relevant transaction code (like SICF for Internet Communication Framework services).
      • Locate the service you want to delete.
      • Stop the service by selecting it and choosing the option to stop or deactivate it.
    2. Confirm the Service is Stopped:

      • Ensure that the service is no longer running. You can check the status of the service in the SAP MC or by using the appropriate transaction code.
    3. Delete the Service:

      • Once the service is confirmed to be stopped, you can proceed to delete it.
      • Select the service and choose the delete option.
    4. Check for Dependencies:

      • If you encounter issues stopping the service, check for any dependencies or active connections that might be preventing it from stopping. You may need to terminate those connections or processes first.

    Related Information:

    • Transaction Codes:

      • SICF: For managing Internet Communication Framework services.
      • SM51: To view active application servers and their services.
      • SM37: To check for any running jobs that might be using the service.
    • SAP Notes and Documentation:

      • Refer to SAP Notes for any specific issues related to the service you are working with.
      • Check the official SAP Help Portal for detailed documentation on service management.
    • Best Practices:

      • Always ensure that you have the necessary authorizations to stop and delete services.
      • Consider backing up configurations or settings related to the service before deletion, in case you need to restore them later.

    By following these steps, you should be able to resolve the CM_SERVICE_ADMIN307 error and successfully delete the service in question.

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