How To Fix CM_SEPMRA_SALESORDER109 - Contact &1 does not belong to customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SEPMRA_SALESORDER - Message Class SEPM_SODA

• Message number: 109

• Message text: Contact &1 does not belong to customer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SEPMRA_SALESORDER109 - Contact &1 does not belong to customer &2 ?

  The SAP error message CM_SEPMRA_SALESORDER109 indicates that there is a mismatch between the contact person and the customer in the sales order. Specifically, it means that the contact person (represented by &1) does not belong to the specified customer (represented by &2). This error typically occurs during the creation or processing of sales orders in SAP.
  Cause:
  
  Incorrect Contact Assignment: The contact person you are trying to assign to the sales order is not linked to the customer master data.
  Customer Master Data Issues: The customer master data may not have the contact person defined correctly or may not include the contact person at all.
  Data Entry Errors: There may have been a mistake in entering the contact person or customer information.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the contact person is correctly assigned to the customer. You can do this by checking the "Contact Persons" tab in the customer master record.
  
  
  
  Assign Contact Person:
  
  If the contact person is not assigned, you can add them by using transaction code XD01 (to create a new customer) or XD02 (to change an existing customer).
  Navigate to the "Contact Persons" section and add the relevant contact person to the customer.
  
  
  
  Verify Data Entry:
  
  Double-check the data entry in the sales order to ensure that the correct contact person and customer are being used.
  Ensure that there are no typos or incorrect IDs.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to modify customer master data, contact your SAP administrator or the relevant department to make the necessary changes.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XD02: Change Customer Master
  XD01: Create Customer Master
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to view and modify customer and contact person data.
  
  By following these steps, you should be able to resolve the error and successfully process the sales order.