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Message type: E = Error
Message class: CM_SEPMRA_SALESORDER - Message Class SEPM_SODA
Message number: 101
Message text: Customer &1 does not exist
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CM_SEPMRA_SALESORDER101
- Customer &1 does not exist ?The SAP error message CM_SEPMRA_SALESORDER101 indicates that the system cannot find a customer with the specified ID (Customer &1) in the database. This error typically occurs during sales order processing or when trying to access customer-related data.
Cause:
- Non-Existent Customer: The customer ID entered does not exist in the system.
- Data Inconsistency: The customer data may have been deleted or not properly created.
- Incorrect Customer ID: There may be a typo or formatting issue in the customer ID entered.
- Client-Specific Data: The customer may exist in a different client or environment.
- Authorization Issues: The user may not have the necessary permissions to view the customer data.
Solution:
- Verify Customer ID: Check the customer ID for any typos or formatting errors. Ensure that you are using the correct ID.
- Check Customer Master Data: Use transaction code
XD03
(Display Customer) orVD03
(Display Customer - Sales Area) to verify if the customer exists in the system.- Create Customer: If the customer does not exist, you may need to create a new customer using transaction code
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).- Check Client: Ensure you are working in the correct client. Customer data is client-specific, so make sure you are in the right environment.
- Authorization Check: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator.
- Data Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team.
Related Information:
XD03
- Display CustomerVD03
- Display Customer - Sales AreaXD01
- Create CustomerVD01
- Create Customer - Sales AreaIf the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.
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