How To Fix CM_SEPMRA_SALESORDER100 - Specify a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SEPMRA_SALESORDER - Message Class SEPM_SODA

• Message number: 100

• Message text: Specify a customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SEPMRA_SALESORDER100 - Specify a customer ?

  The SAP error message CM_SEPMRA_SALESORDER100: "Specify a customer" typically occurs in the context of sales order processing when the system requires a customer to be specified but none has been provided. This error is common in scenarios where a sales order is being created or modified, and the customer information is either missing or not correctly linked to the sales order.
  Cause:
  
  Missing Customer Information: The sales order does not have a customer specified in the relevant fields.
  Incorrect Configuration: The system may be configured in a way that requires a customer to be specified for certain types of sales orders or transactions.
  Data Entry Error: The user may have overlooked entering the customer information during the sales order creation process.
  Master Data Issues: The customer master data may not be set up correctly, or the customer may not be active or valid for the sales area being used.
  
  Solution:
  
  Specify a Customer: Ensure that you enter a valid customer in the sales order. This can typically be done in the "Sold-to party" field or equivalent field in the sales order screen.
  Check Customer Master Data: Verify that the customer exists in the system and is active. You can do this by checking the customer master data (transaction code XD03 for display).
  Review Sales Area: Ensure that the customer is assigned to the correct sales area that corresponds to the sales order being processed.
  Configuration Settings: If you have access, check the configuration settings in the SAP system to see if there are any mandatory fields or settings that require a customer to be specified.
  User Training: If this error is frequent, consider providing additional training to users on the sales order creation process to ensure they understand the importance of entering customer information.
  
  Related Information:
  
  Transaction Codes: 
  
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  
  
  Customer Master Data: 
  
  Transaction codes XD01 (Create), XD02 (Change), and XD03 (Display) for managing customer master data.
  
  
  Sales Area Configuration: Check the configuration in the SAP IMG (Implementation Guide) under Sales and Distribution to ensure that the sales area is correctly set up for the customer.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.