How To Fix CM_SDM_API010 - Error calling HANA database proxy

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SDM_API - Messages of HANA DB 2 ABAP mapping service

• Message number: 010

• Message text: Error calling HANA database proxy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SDM_API010 - Error calling HANA database proxy ?

  The SAP error message CM_SDM_API010 indicates that there is an issue when calling the HANA database proxy. This error can arise from various underlying causes, and addressing it typically involves several steps. Below are some common causes, potential solutions, and related information:
  Common Causes
  
  Network Issues: There may be connectivity problems between the application server and the HANA database.
  Configuration Errors: Incorrect configuration settings in the SAP system or HANA database can lead to this error.
  Database Availability: The HANA database might be down or not reachable due to maintenance or other issues.
  Authorization Issues: The user or service account being used to connect to the HANA database may not have the necessary permissions.
  Resource Limitations: The HANA database may be experiencing resource constraints (e.g., memory, CPU) that prevent it from processing requests.
  Version Compatibility: There may be compatibility issues between the SAP application and the HANA database version.
  
  Potential Solutions
  
  
  Check Network Connectivity:
  
  Ensure that the application server can reach the HANA database server. You can use tools like ping or telnet to verify connectivity.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system for the HANA database connection. Ensure that the connection parameters (host, port, user, password) are correct.
  
  
  
  Verify Database Status:
  
  Check if the HANA database is up and running. You can do this by accessing the HANA Studio or using command-line tools to check the database status.
  
  
  
  Check User Permissions:
  
  Ensure that the user account used for the connection has the necessary permissions to access the HANA database and perform the required operations.
  
  
  
  Monitor Resource Usage:
  
  Use monitoring tools to check the resource usage of the HANA database. If it is under heavy load, consider optimizing queries or increasing resources.
  
  
  
  Check for Updates:
  
  Ensure that both the SAP application and the HANA database are updated to compatible versions. Check SAP notes and documentation for any known issues or patches.
  
  
  
  Review Logs:
  
  Check the application server and HANA database logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the HANA database services or the application server to clear any transient issues.
  
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP HANA documentation for configuration and troubleshooting guidelines.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.