How To Fix CM_SDM_API008 - Failed to calculate amounts

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SDM_API - Messages of HANA DB 2 ABAP mapping service

• Message number: 008

• Message text: Failed to calculate amounts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SDM_API008 - Failed to calculate amounts ?

  The SAP error message CM_SDM_API008: Failed to calculate amounts typically occurs in the context of the SAP Converged Billing or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that there was an issue during the calculation of amounts related to billing, invoicing, or payment processing.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transactional data that the system needs to perform the calculation.
  Configuration Issues: Incorrect configuration settings in the billing or payment processing modules can lead to calculation failures.
  Custom Code: If there are custom enhancements or user exits that modify the standard behavior, they may introduce errors.
  Missing Parameters: Required parameters for the calculation might not be provided or are incorrectly set.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Integrity: Review the relevant master and transactional data for completeness and correctness. Ensure that all necessary fields are populated.
  Review Configuration: Verify the configuration settings in the relevant modules (e.g., billing, invoicing) to ensure they are set up correctly.
  Debugging: If you have access to the development environment, you can debug the process to identify where the calculation is failing. Look for any custom code that might be affecting the calculation.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that could provide more context about the failure.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  Consult Documentation: Review the official SAP documentation for the modules involved to ensure that all necessary steps and configurations are followed.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, or FBL5N for account balance displays, which may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Testing Environment: If possible, replicate the issue in a testing environment to avoid impacting production data while troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.