How To Fix CM_SCC_COMN001 - Cannot add document as attachment

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 001

• Message text: Cannot add document as attachment

What causes this issue?

You tried to add an attachment but the system cannot add the document
content to the workflow attachment for template &V1&, file name &V2&.

System Response

The system does not add the attachment.

How to fix this error?

Check the format of the document and try again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN001 - Cannot add document as attachment ?

  The SAP error message CM_SCC_COMN001 ("Cannot add document as attachment") typically occurs when there is an issue with attaching documents in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Size Limitations: The document you are trying to attach may exceed the maximum file size limit set in the SAP system.
  File Type Restrictions: The file type you are trying to attach may not be allowed by the system configuration.
  Authorization Issues: The user may not have the necessary permissions to attach documents.
  Document Management Configuration: There may be issues with the Document Management System (DMS) configuration or settings.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  Check File Size: Verify the size of the document you are trying to attach. If it exceeds the limit, consider compressing the file or reducing its size.
  Verify File Type: Ensure that the file type is supported by the SAP system. If not, convert the file to an acceptable format.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to attach documents. This can be done by an administrator.
  DMS Configuration: Review the Document Management System settings to ensure they are correctly configured. This may involve checking the settings in transaction OAC0 or similar.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on document management and attachment processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (DMS Configuration) and SLG1 (Application Log) for troubleshooting.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.