How To Fix CM_SCC_COMN000 - Cannot find DMS document

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 000

• Message text: Cannot find DMS document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN000 - Cannot find DMS document ?

  The SAP error message CM_SCC_COMN000: Cannot find DMS document typically occurs when the system is unable to locate a Document Management System (DMS) document that is being referenced. This can happen for several reasons, and understanding the cause is crucial for finding a solution.
  Causes:
  
  Document Not Uploaded: The document may not have been uploaded to the DMS.
  Incorrect Document ID: The document ID or reference number being used may be incorrect or misspelled.
  Document Deleted: The document may have been deleted or moved to a different location in the DMS.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  DMS Configuration Issues: There may be configuration issues with the DMS settings in SAP.
  Database Issues: There could be issues with the database that stores the DMS documents.
  
  Solutions:
  
  Verify Document Existence: Check if the document exists in the DMS by searching for it using the document ID or other relevant criteria.
  Check Document ID: Ensure that the document ID or reference number is correct. Double-check for any typos or errors.
  Review Deletion Logs: If the document was deleted, check the deletion logs or consult with your DMS administrator to see if it can be restored.
  Check User Permissions: Ensure that the user has the necessary permissions to access the DMS documents. This may involve checking roles and authorizations in SAP.
  DMS Configuration: Review the DMS configuration settings in SAP to ensure everything is set up correctly. This may involve checking the DMS settings in transaction codes like OAC0 or OAC2.
  Database Health Check: If there are suspected database issues, perform a health check on the database or consult with your database administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CV01N: Create Document
  CV02N: Change Document
  CV03N: Display Document
  
  
  SAP Notes: Check for any SAP Notes related to DMS issues or the specific error message. SAP Notes can provide patches or additional troubleshooting steps.
  Documentation: Review SAP documentation on DMS for best practices and troubleshooting tips.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.