How To Fix CM_REPORT_TEMPLATE434 - Document template NORMAL.DOT could not be assigned to document

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_TEMPLATE - Report Templates

• Message number: 434

• Message text: Document template NORMAL.DOT could not be assigned to document

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether Microsoft Word is installed correctly on your computer and
is free of errors.
Try to create a new document in Microsoft Word.
Close all Microsoft Word processes. Check in the Task Manager whether
any Microsoft Word processes have crashed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_TEMPLATE434 - Document template NORMAL.DOT could not be assigned to document ?

  The SAP error message CM_REPORT_TEMPLATE434 indicates that the system is unable to assign the specified document template (in this case, NORMAL.DOT) to a document. This issue can arise due to several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Template: The specified document template (NORMAL.DOT) may not exist in the system or may have been deleted.
  Incorrect Path: The path to the document template may be incorrect or not properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to access the document template.
  File Format Issues: The document template may be in an unsupported format or corrupted.
  SAP Configuration: There may be issues with the configuration settings in SAP related to document templates.
  
  Solutions:
  
  
  Check Template Existence:
  
  Verify that the document template NORMAL.DOT exists in the specified location. You can do this by navigating to the relevant directory in the SAP system or checking the template repository.
  
  
  
  Correct Path Configuration:
  
  Ensure that the path to the document template is correctly configured in the SAP settings. You can check this in the SAP GUI under the relevant configuration settings for document templates.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and use the document template.
  
  
  
  Validate File Format:
  
  Ensure that the document template is in the correct format (e.g., .dot for Word templates) and is not corrupted. You can try opening the template in Microsoft Word to verify its integrity.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Recreate the Template:
  
  If the template is missing or corrupted, consider recreating the NORMAL.DOT template from scratch or restoring it from a backup.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to document templates and reporting to ensure that all configurations are set up correctly.
  
  
  
  Related Information:
  
  SAP Community: You can search for similar issues on the SAP Community forums, where other users may have encountered and resolved the same error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.