How To Fix CM_REPORT_GEN007 - Error occurred on the generation server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_GEN - Report Generation

• Message number: 007

• Message text: Error occurred on the generation server &1

What causes this issue?

A problem occurred on the WWI generation server &V1& when processing the
generation job for a report document.

System Response

The generation server &V1& was deactivated and will no longer be used
for generating report documents.
The status of the generation job was set to #with errors#. The document
was not generated.

How to fix this error?

Check the generation server &V1& to determine the reason for the
generation problem. If the cause of error is resolved, the generation
server can then be reactived with the transaction CG5Z <ZK>WWI Monitor
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_GEN007 - Error occurred on the generation server &1 ?

  The SAP error message CM_REPORT_GEN007, which states "Error occurred on the generation server &1," typically indicates that there was an issue during the report generation process on the specified server. This error can arise from various underlying causes, and addressing it usually involves a few steps to diagnose and resolve the issue.
  Possible Causes:
  
  Server Configuration Issues: The generation server may not be properly configured or may have insufficient resources (CPU, memory, etc.) to handle the report generation.
  Network Issues: There may be network connectivity problems between the application server and the generation server.
  Authorization Problems: The user or process attempting to generate the report may lack the necessary authorizations to access the generation server.
  Software Bugs: There could be bugs in the report generation software or in the underlying SAP system that are causing the error.
  Data Issues: The data being processed may be corrupted or not in the expected format, leading to failures during report generation.
  Service Availability: The generation server may be down or not running the necessary services.
  
  Solutions:
  
  Check Server Status: Verify that the generation server specified in the error message is up and running. Check for any service outages or maintenance activities.
  Review Logs: Look at the application and generation server logs for more detailed error messages that can provide insight into what went wrong.
  Resource Monitoring: Monitor the resource usage on the generation server to ensure it has enough CPU and memory available.
  Network Connectivity: Test the network connection between the application server and the generation server to ensure there are no connectivity issues.
  Authorization Checks: Ensure that the user or process has the necessary authorizations to execute the report generation.
  Data Validation: Validate the data being used for report generation to ensure it is complete and in the correct format.
  Patch and Update: Check for any available patches or updates for the SAP system that may address known bugs related to report generation.
  Restart Services: If applicable, restart the generation server or the relevant services to clear any temporary issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific report or module you are working with to understand any specific requirements or configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.