How To Fix CM_REPORT_GEN001 - Directory for user-defined text documents was not found on the front end

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_GEN - Report Generation

• Message number: 001

• Message text: Directory for user-defined text documents was not found on the front end

What causes this issue?

While generating reports on the front end, the system could not
determine the directory that is to be used for user-defined text
documents on the front-end computer.

System Response

Local report generation has failed.

How to fix this error?

Check whether the [DocumentTypes] section in the WWI.INI file contains
the necessary entries. For more information, see the IMG activity
<DS:SIMG.EHS_SR_220_08>Adapt WWI.INI</> in the Implementation Guide
(IMG).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_GEN001 - Directory for user-defined text documents was not found on the front end ?

  The SAP error message CM_REPORT_GEN001 indicates that the system is unable to find the directory for user-defined text documents on the front end. This typically occurs when the system is trying to generate or access a report that requires a specific directory for storing or retrieving text documents, but that directory is either not set up or not accessible.
  Causes:
  
  Missing Directory Configuration: The directory for user-defined text documents may not be configured in the SAP system.
  Incorrect Path: The path specified for the directory may be incorrect or may not exist on the front-end system.
  Permissions Issues: The user may not have the necessary permissions to access the specified directory.
  Network Issues: If the directory is on a network drive, there may be connectivity issues preventing access.
  Client-Specific Settings: The settings may be client-specific, and the directory may not be set up in the current client.
  
  Solutions:
  
  
  Check Directory Configuration:
  
  Go to the SAP GUI and check the configuration for user-defined text documents. This can usually be found in the transaction code OAC0 (for Archive Administration) or similar settings depending on your SAP version.
  Ensure that the directory path is correctly specified.
  
  
  
  Verify Path:
  
  Confirm that the directory path exists on the front-end system. You can do this by navigating to the specified path in the file explorer of the operating system.
  
  
  
  Set Permissions:
  
  Ensure that the user has the necessary permissions to access the directory. This may involve checking file system permissions on the operating system level.
  
  
  
  Network Drive Access:
  
  If the directory is located on a network drive, ensure that the network connection is stable and that the drive is accessible.
  
  
  
  Client-Specific Settings:
  
  If the issue is client-specific, check the settings in the current client and ensure that the directory is configured correctly.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional information or updates that could resolve the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring user-defined text documents and handling errors related to them.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues faced by other users.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (for executing reports), SE80 (for object navigator), and OAC0 (for archive administration) to troubleshoot further.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for more in-depth troubleshooting.