How To Fix CM_PIQ_SDPRICELIST025 - Cannot send e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_SDPRICELIST - Message Class for Price List

• Message number: 025

• Message text: Cannot send e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_SDPRICELIST025 - Cannot send e-mail ?

  The SAP error message CM_PIQ_SDPRICELIST025 indicates that the system is unable to send an email, which can occur in various scenarios, particularly when dealing with pricing lists or related documents in the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could be due to incorrect settings in the SAPconnect configuration.
  SMTP Server Issues: The SMTP server that SAP is trying to use to send the email may be down, misconfigured, or unreachable.
  User Authorizations: The user attempting to send the email may not have the necessary authorizations to send emails from the SAP system.
  Missing Email Address: The recipient's email address may be missing or incorrectly formatted in the system.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction SCOT and verify the configuration settings for SAPconnect.
  Ensure that the SMTP node is correctly configured and active.
  
  
  
  Test SMTP Connection:
  
  Use transaction SOST to check the status of sent emails and any errors that may have occurred.
  You can also use transaction SCOT to test the SMTP connection to ensure it is working properly.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to send emails.
  
  
  
  Check Recipient Email Address:
  
  Ensure that the email address of the recipient is correctly entered in the system and is valid.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  
  
  Network Troubleshooting:
  
  If there are network issues, work with your IT department to ensure that the SAP system can communicate with the SMTP server.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for email configuration and troubleshooting to ensure all settings are correct.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_PIQ_SDPRICELIST025 error message in your SAP system.