How To Fix CM_PIQ_SDPRICELIST024 - E-mail send process has been triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PIQ_SDPRICELIST - Message Class for Price List

• Message number: 024

• Message text: E-mail send process has been triggered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PIQ_SDPRICELIST024 - E-mail send process has been triggered ?

  The SAP error message CM_PIQ_SDPRICELIST024 typically indicates that there is an issue related to the email sending process in the context of pricing lists or price determination in the SAP system. This error can occur in various scenarios, such as when trying to send pricing information via email, and it may be related to configuration settings, missing data, or system issues.
  Cause:
  
  Configuration Issues: The email sending process may not be properly configured in the SAP system. This includes settings related to the SMTP server, email templates, or user authorizations.
  Missing Data: Required data for the email process may be missing, such as recipient email addresses, pricing information, or other relevant details.
  System Errors: There may be underlying system errors or issues with the SAP application that prevent the email from being sent.
  Authorization Issues: The user attempting to trigger the email may not have the necessary authorizations to send emails from the SAP system.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for email sending in the SAP system. This includes checking the SMTP settings and ensuring that the email server is reachable.
  Ensure that the email templates used for sending pricing information are correctly set up.
  
  
  
  Validate Data:
  
  Check if all required fields and data are populated correctly before triggering the email process. Ensure that recipient email addresses are valid and present.
  
  
  
  Review Logs:
  
  Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the email sending process.
  
  
  
  Test Email Functionality:
  
  Perform a test to send a simple email from the SAP system to ensure that the email functionality is working correctly. This can help isolate whether the issue is with the specific process or a broader email configuration issue.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. Check the user roles and permissions related to email sending.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SCOT (SAPconnect Administration) to check email settings and SOST (SAPconnect Send Requests) to monitor sent emails.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.