How To Fix CM_FAC_MANAGE_GLACCT803 - Company Code &1 in G/L Account &2 has been changed by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_FAC_MANAGE_GLACCT - Message Class for G/L Account Management

• Message number: 803

• Message text: Company Code &1 in G/L Account &2 has been changed by another user.

What causes this issue?

Another user has saved changes when you were editing the accounts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Click Save if you want to integrate changes made by the user and you, or
click Cancel if you want to discard your changes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_FAC_MANAGE_GLACCT803 - Company Code &1 in G/L Account &2 has been changed by another user. ?

  The SAP error message CM_FAC_MANAGE_GLACCT803 indicates that a G/L (General Ledger) account in a specific company code has been modified by another user while you were trying to make changes to it. This is a common issue in multi-user environments where multiple users may be accessing and modifying the same data simultaneously.
  Cause:
  
  Concurrent Access: Another user has made changes to the G/L account while you were trying to edit it.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When one user is editing a record, it is locked for others until the first user saves or cancels their changes.
  Session Timeout: If your session has been idle for too long, it may have timed out, and another user could have made changes in the meantime.
  
  Solution:
  
  Refresh the Data: Refresh the screen or re-enter the transaction to get the latest data from the database. This will allow you to see the current state of the G/L account.
  Check for Changes: If you need to make changes, review the modifications made by the other user. You may need to coordinate with them to avoid conflicts.
  Retry the Operation: After refreshing, try to make your changes again. If the other user has saved their changes, you should be able to proceed.
  Use Change Logs: If available, check the change logs to see what modifications were made and by whom. This can help you understand the context of the changes.
  Communicate with Users: If this is a frequent issue, consider establishing a protocol for editing shared records to minimize conflicts.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like FS00 (G/L Account Master Record) to view or edit G/L accounts.
  User Locking: Understand how SAP handles user locks and how to manage them effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Configuration: Review system settings related to user access and locking mechanisms to ensure they are configured correctly.
  
  If the problem persists, it may be beneficial to consult with your SAP Basis or technical support team to investigate further.