How To Fix CM_FAC_MANAGE_GLACCT802 - Company Code &1 in G/L Account &2 etag missing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_FAC_MANAGE_GLACCT - Message Class for G/L Account Management

  • Message number: 802

  • Message text: Company Code &1 in G/L Account &2 etag missing.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_FAC_MANAGE_GLACCT802 - Company Code &1 in G/L Account &2 etag missing. ?

    The SAP error message CM_FAC_MANAGE_GLACCT802 indicates that there is a missing "etag" (entity tag) for a specific General Ledger (G/L) account in a particular company code. This error typically arises in the context of managing G/L accounts, especially when there are changes or updates being made to the account data.

    Cause:

    1. Missing ETag: The error suggests that the system is expecting an ETag for the G/L account but cannot find it. ETags are used in SAP to manage version control and concurrency in data updates.
    2. Data Inconsistency: There may be inconsistencies in the database or issues with the data model that prevent the ETag from being generated or retrieved.
    3. System Configuration: Incorrect configuration settings in the G/L account management or related modules may lead to this error.
    4. Technical Issues: There could be underlying technical issues, such as database problems or issues with the application layer.

    Solution:

    1. Check Data Consistency: Verify the consistency of the G/L account data in the system. Ensure that all required fields are populated correctly.
    2. Recreate ETag: If possible, try to recreate the ETag for the G/L account. This may involve re-saving the account or making a minor change to trigger the generation of a new ETag.
    3. Review Configuration: Check the configuration settings related to G/L account management in the SAP system. Ensure that all necessary settings are correctly configured.
    4. System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to G/L account management, such as FS00 (G/L Account Master Record) and FSP0 (Change G/L Account).
    • Documentation: Review SAP documentation related to G/L account management and ETag usage to understand how they function within the system.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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