How To Fix CM_EXPERT619 - Error while executing rule set sequence &1; see application log

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EXPERT - Messages for Expert

• Message number: 619

• Message text: Error while executing rule set sequence &1; see application log

What causes this issue?

Errors occurred when the rule set sequence &V1& was executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Process the messages for object <ZH><LB>EHAD</> </>and for subobject
<ZH><LB>EXP</> </>in the <DS:TRAN.SLG1>application log</>.
If you want to further restrict the analysis of the application log,
enter the specification for which the rule set sequence is to be
executed, as well as the rule set sequence, or only the rule set
sequence, under <LS>External Identification</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EXPERT619 - Error while executing rule set sequence &1; see application log ?

  The SAP error message CM_EXPERT619 indicates that there was an error while executing a rule set sequence. This error typically occurs in the context of SAP's Convergent Charging (CC) or Convergent Invoicing (CI) applications, where complex business rules are applied to charging and invoicing processes.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Incorrect Rule Configuration: The rule set may have been incorrectly configured, leading to execution failures.
  Data Issues: There may be issues with the data being processed, such as missing or invalid data that the rule set relies on.
  System Configuration: There may be issues with the overall system configuration or settings that affect the execution of the rule set.
  Application Log: The application log may contain specific details about the error, which can provide insights into what went wrong.
  
  Solution:
  To resolve the CM_EXPERT619 error, you can follow these steps:
  
  
  Check the Application Log: 
  
  Use transaction code SLG1 to access the application log. Look for entries related to the error message CM_EXPERT619. The log may provide specific details about the error, including which rule or data caused the failure.
  
  
  
  Review Rule Set Configuration:
  
  Verify the configuration of the rule set that is being executed. Ensure that all rules are correctly defined and that there are no missing dependencies.
  
  
  
  Validate Input Data:
  
  Check the data being processed by the rule set. Ensure that all required fields are populated and that the data is valid according to the rules defined.
  
  
  
  Test Rule Set Execution:
  
  If possible, test the rule set execution in a development or test environment with known good data to see if the error can be reproduced.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of the software you are using. There may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the details from the application log and any other relevant information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and others that may help in debugging.
  SAP Notes: Search for SAP Notes related to CM_EXPERT619 or the specific rule set you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights.
  
  By following these steps, you should be able to diagnose and resolve the CM_EXPERT619 error effectively.