How To Fix CM_EXPERT324 - Fact type &1 is unknown in the Expert

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EXPERT - Messages for Expert

• Message number: 324

• Message text: Fact type &1 is unknown in the Expert

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE EHS_25A_EXPERT01 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EXPERT324 - Fact type &1 is unknown in the Expert ?

  The SAP error message CM_EXPERT324 indicates that a specific fact type (denoted by &1) is unknown in the context of the Expert mode of the SAP system. This error typically arises in the context of SAP's Configuration Management (CM) or similar modules where certain data types or configurations are expected but not recognized by the system.
  Cause:
  
  Unknown Fact Type: The fact type specified in the error message does not exist in the system. This could be due to a typo, a missing configuration, or an incorrect reference.
  Missing Configuration: The necessary configuration or data for the specified fact type has not been set up in the system.
  Version Mismatch: The fact type may be valid in a different version of the software or in a different environment (e.g., development vs. production).
  Authorization Issues: The user may not have the necessary authorizations to access the specified fact type.
  
  Solution:
  
  Check the Fact Type: Verify that the fact type specified in the error message is correct. Look for any typos or incorrect references.
  Configuration Review: Ensure that the necessary configurations for the fact type are in place. This may involve checking the relevant customizing settings in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources to confirm that the fact type is valid and to understand its expected configuration.
  User Authorizations: Check if the user has the necessary authorizations to access the fact type. If not, work with your SAP security team to grant the required permissions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on how to resolve it.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and context for further investigation.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the CM_EXPERT324 error and implement a suitable solution.