How To Fix CM_EXPERT009 - Decimal separator settings in Expert and SAP system are different

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EXPERT - Messages for Expert

• Message number: 009

• Message text: Decimal separator settings in Expert and SAP system are different

What causes this issue?

The format of the decimal separator with which the Expert data is
provided and the user-dependent settings for the decimal separator
format in the SAP system are different.

System Response

The Expert data could not be updated.

How to fix this error?

Match up the settings on the Expert server and in the SAP system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EXPERT009 - Decimal separator settings in Expert and SAP system are different ?

  The SAP error message CM_EXPERT009 indicates that there is a mismatch between the decimal separator settings in the Expert system and the SAP system. This can lead to issues when processing data, especially in financial or numerical contexts where the interpretation of decimal points and commas is critical.
  Cause:
  The error typically arises from the following scenarios:
  
  Different Regional Settings: The Expert system (which could be a third-party tool or an integrated application) and the SAP system are configured to use different decimal separators (e.g., one uses a period . while the other uses a comma ,).
  User Profile Settings: Individual user profiles in SAP may have different settings for decimal separators compared to the system-wide settings or the settings in the Expert system.
  Data Import/Export: When importing or exporting data between systems, if the decimal separator settings are not aligned, it can lead to this error.
  
  Solution:
  To resolve the CM_EXPERT009 error, you can take the following steps:
  
  
  Check and Align Settings:
  
  SAP System Settings: Go to the SAP system and check the decimal notation settings. This can usually be found in the user profile settings or system configuration.
  
  Transaction Code: SU01 (User Maintenance) ? Select the user ? Go to the Defaults tab ? Check the Decimal Notation.
  
  
  Expert System Settings: Check the configuration of the Expert system to ensure it matches the SAP settings.
  
  
  
  Adjust User Profile:
  
  If the issue is user-specific, adjust the user profile settings in SAP to match the decimal separator used in the Expert system.
  
  
  
  Consult Documentation:
  
  Review the documentation for both the SAP system and the Expert system to understand how they handle decimal separators and ensure consistency.
  
  
  
  Test Data Transfer:
  
  After making the necessary adjustments, perform a test data transfer or operation to ensure that the error is resolved.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or the support team for the Expert system for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to decimal separator settings.
  User Training: Ensure that users are trained on how to set their preferences correctly in both systems to avoid future discrepancies.
  System Documentation: Maintain documentation of the configuration settings for both systems to facilitate troubleshooting in the future.
  
  By ensuring that the decimal separator settings are consistent across both systems, you can prevent the CM_EXPERT009 error from occurring.