How To Fix CM_EXPERT008 - Date format settings in the Expert and SAP system are different

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EXPERT - Messages for Expert

• Message number: 008

• Message text: Date format settings in the Expert and SAP system are different

What causes this issue?

The date format with which the Expert data is provided and the
user-dependent settings for the date format in the SAP system are
different.

System Response

The Expert data could not be updated.

How to fix this error?

Match up the settings on the Expert server and in the SAP system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EXPERT008 - Date format settings in the Expert and SAP system are different ?

  The SAP error message CM_EXPERT008 indicates that there is a mismatch between the date format settings in the Expert system and the SAP system. This can lead to issues when processing dates, as the systems may interpret date inputs differently.
  Cause:
  The primary cause of this error is that the date format settings in the two systems do not align. For example, one system may be set to interpret dates in the format DD/MM/YYYY, while the other may be set to MM/DD/YYYY. This discrepancy can lead to confusion and errors when dates are being processed or displayed.
  Solution:
  To resolve the CM_EXPERT008 error, you need to ensure that the date format settings in both the Expert system and the SAP system are consistent. Here are the steps to do this:
  
  
  Check Date Format Settings in SAP:
  
  Go to the SAP GUI.
  Navigate to the user settings by entering the transaction code SU01 (User Maintenance) or SU3 (Maintain User Profile).
  Check the "Defaults" tab for the date format setting. This is usually found under the "Date Format" field.
  
  
  
  Check Date Format Settings in the Expert System:
  
  Access the configuration settings of the Expert system.
  Look for date format settings and ensure they match the format used in SAP.
  
  
  
  Adjust Settings:
  
  If there is a mismatch, adjust the date format in either the SAP system or the Expert system to ensure they are the same.
  Common formats include:
  
  DD/MM/YYYY
  MM/DD/YYYY
  YYYY/MM/DD
  
  
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, perform a test to ensure that the error no longer occurs and that dates are being processed correctly.
  
  
  
  User-Specific Settings:
  
  If the issue persists, check if the error is user-specific. Each user can have their own date format settings, which may need to be aligned.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to date format issues.
  Documentation: Review the documentation for both the SAP system and the Expert system for any additional configuration settings that may affect date handling.
  Support: If the issue cannot be resolved through configuration changes, consider reaching out to SAP support or your system administrator for further assistance.
  
  By ensuring that the date formats are consistent across both systems, you should be able to resolve the CM_EXPERT008 error and prevent it from occurring in the future.