How To Fix CM_EHPSS_MGR055 - &1: UUID could not be determined (&2).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHPSS_MGR -

  • Message number: 055

  • Message text: &1: UUID could not be determined (&2).

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHPSS_MGR055 - &1: UUID could not be determined (&2). ?

    The SAP error message CM_EHPSS_MGR055 indicates that the system is unable to determine the UUID (Universally Unique Identifier) for a specific component or system. This error typically arises in the context of system landscape management, especially when dealing with software components, installations, or upgrades.

    Causes:

    1. Missing or Corrupted UUID: The UUID for the system or component may be missing or corrupted in the system's configuration.
    2. Incorrect Configuration: The system may not be properly configured to retrieve or generate the UUID.
    3. Network Issues: If the system is trying to fetch the UUID from a remote source, network issues could prevent this from happening.
    4. Database Issues: Problems with the database that stores the UUID information can also lead to this error.
    5. Version Compatibility: The error may occur if there are compatibility issues between different versions of SAP components.

    Solutions:

    1. Check System Configuration: Ensure that the system is correctly configured to generate or retrieve the UUID. This may involve checking the system parameters and settings.
    2. Regenerate UUID: If the UUID is missing or corrupted, you may need to regenerate it. This can often be done through specific SAP transactions or tools.
    3. Check Network Connectivity: If the UUID is being fetched from a remote source, ensure that there are no network issues preventing access.
    4. Database Consistency Check: Perform a consistency check on the database to ensure that all necessary entries are present and correct.
    5. Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
    7. Consult Documentation: Review the official SAP documentation for the specific components involved to ensure that all prerequisites and configurations are met.

    Related Information:

    • SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or patches related to this error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
    • System Landscape Directory (SLD): If applicable, check the SLD for any discrepancies or issues related to the system's UUID.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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