How To Fix CM_EHPRC_SUP_GENERAL002 - Lock failure for supplier &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHPRC_SUP_GENERAL - Messages for supplier data Ba

  • Message number: 002

  • Message text: Lock failure for supplier &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHPRC_SUP_GENERAL002 - Lock failure for supplier &1 ?

    The SAP error message CM_EHPRC_SUP_GENERAL002 indicates a lock failure for a supplier, which typically occurs when multiple users or processes are trying to access or modify the same supplier data simultaneously. This can lead to a situation where one process locks the supplier record, preventing others from making changes until the lock is released.

    Cause:

    1. Concurrent Access: Multiple users or transactions are trying to access or modify the same supplier record at the same time.
    2. Long-running Transactions: A transaction that takes a long time to complete may hold a lock on the supplier record longer than expected.
    3. System Configuration: Certain configurations or settings in the SAP system may lead to locking issues.

    Solution:

    1. Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Identify Locking User/Process: Use transaction code SM12 to check for active locks on the supplier record. You can identify which user or process is holding the lock and take appropriate action.
    3. Release Locks: If you find that a lock is held unnecessarily, you can release it from the SM12 transaction (ensure you have the necessary authorizations to do so).
    4. Optimize Transactions: Review and optimize the transactions that are causing long locks. This may involve breaking down large transactions into smaller ones or improving performance.
    5. Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background jobs are running that might be affecting the supplier data.
    6. Consult with Basis Team: If the issue persists, it may be necessary to consult with your SAP Basis team to investigate further, as they can provide insights into system performance and locking behavior.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related errors or warnings.
      • ST22: To check for dumps that might provide additional context.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for best practices on managing supplier data and handling locks.

    By following these steps, you should be able to diagnose and resolve the lock failure issue related to the supplier in SAP.

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