How To Fix CM_EHPRC_SCC_POWL000 - At least one invalid task is assigned to the inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_SCC_POWL -

• Message number: 000

• Message text: At least one invalid task is assigned to the inbox

What causes this issue?

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Open view <LS>IBO_V_WF_TA_P_TY</> in <DS:TRAN.SM30>Maintain Table Views
</> and check that the task IDs exist and are valid. Correct the task
assignment, if required.
Note: If you create a customer-specific workflow template and delete the
standard workflow template, you must make sure that you adapt the POWL
configuration so that it contains only the customer-specific task IDs.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_SCC_POWL000 - At least one invalid task is assigned to the inbox ?

  The SAP error message CM_EHPRC_SCC_POWL000 indicates that there is at least one invalid task assigned to the inbox in the SAP system. This error typically occurs in the context of the SAP Process Orchestration or SAP Workflow Management, where tasks are managed and displayed in the user's inbox.
  Cause:
  
  Invalid Task Assignment: The error usually arises when a task that is supposed to be displayed in the inbox is either no longer valid, has been deleted, or is not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to view or execute the task.
  System Configuration Issues: There may be issues with the configuration of the workflow or the task itself, such as missing parameters or incorrect settings.
  Data Consistency Issues: There may be inconsistencies in the data related to the tasks, such as missing entries in the database.
  
  Solution:
  
  Check Task Validity: Review the tasks assigned to the inbox and ensure that they are valid. You can do this by checking the workflow definitions and task assignments in the SAP system.
  Reassign or Delete Invalid Tasks: If you identify any invalid tasks, consider reassigning them or deleting them from the inbox.
  Review Authorizations: Ensure that the user has the necessary authorizations to view and execute the tasks. You can check this in the user roles and authorizations settings.
  Check Workflow Configuration: Review the configuration of the workflow and tasks to ensure that they are set up correctly. This may involve checking the task parameters and ensuring that all required fields are filled out.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to analyze the work items and their statuses.
  Workflow Monitoring: Use transaction SWI6 to monitor workflows and check for any stuck or failed instances.
  User Roles: Review user roles and profiles in transaction PFCG to ensure that the user has the necessary permissions to access the tasks.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CM_EHPRC_SCC_POWL000.