How To Fix CM_EHPRC_SCC_INQIMPL006 - &1 e-mails have been sent successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_SCC_INQIMPL -

• Message number: 006

• Message text: &1 e-mails have been sent successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_SCC_INQIMPL006 - &1 e-mails have been sent successfully ?

  The SAP error message CM_EHPRC_SCC_INQIMPL006 typically relates to issues in the SAP system concerning the handling of email notifications, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP S/4HANA systems. The message indicates that a certain number of emails have been sent successfully, but there may be an underlying issue that needs to be addressed.
  Cause:
  
  Configuration Issues: The email sending configuration in the SAP system may not be set up correctly. This includes settings related to the SMTP server, email templates, or user authorizations.
  Email Queue Problems: There may be issues with the email queue, such as emails being stuck or not processed correctly.
  System Performance: High system load or performance issues may cause delays or failures in sending emails.
  Recipient Issues: The email addresses of the recipients may be invalid or incorrectly formatted, leading to partial success in sending emails.
  Authorization Issues: The user or process attempting to send the emails may not have the necessary authorizations.
  
  Solution:
  
  Check Configuration: Verify the SMTP configuration in transaction SCOT (SAPconnect) to ensure that the settings are correct. Ensure that the email server is reachable and properly configured.
  Review Email Queue: Use transaction SOST to check the status of sent emails. Look for any emails that are stuck or have errors and investigate the reasons.
  Monitor System Performance: Check system performance metrics to ensure that the system is not overloaded. If necessary, optimize performance or schedule email sending during off-peak hours.
  Validate Recipient Addresses: Ensure that the email addresses of the recipients are valid and correctly formatted. You can test sending emails to these addresses manually to confirm.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to send emails. This may involve checking roles and permissions in the user profile.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect), SOST (Send Requests), and SU01 (User Maintenance) for checking configurations and user authorizations.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.