How To Fix CM_EHPRC_COMP_MGM_UI020 - Problem retrieving substance id from the number range

CM_EHPRC_COMP_MGM_UI020 - Overview

• Message type: E = Error

• Message class: CM_EHPRC_COMP_MGM_UI - Compliance Management Common UI Messages

• Message number: 020

• Message text: Problem retrieving substance id from the number range

Self-Explanatory Message

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CM_EHPRC_COMP_MGM_UI020 - Details

• The SAP error message CM_EHPRC_COMP_MGM_UI020 typically indicates an issue with retrieving a substance ID from the number range in the context of SAP's Environment, Health, and Safety (EHS) module, particularly in the area of product compliance management.
  
  Cause:
  
  
  Number Range Configuration: The error often arises when the number range for the substance IDs is not properly configured or is exhausted. This can happen if the number range has not been defined for the relevant object or if the defined range has been fully utilized.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the number range.
  
  
  System Configuration: Incorrect system settings or missing configurations in the EHS module can also lead to this error.
  
  
  Data Consistency: If there are inconsistencies in the data or if the system is unable to find the required data in the database, this error may occur.
  
  
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects)