How To Fix CM_EHPRC_BO_WL_CMN116 - Internal error: Record expected but not found; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BO_WL_CMN - Compliance Worklist - Common Messages

• Message number: 116

• Message text: Internal error: Record expected but not found; see long text

What causes this issue?

When reading data, the system expected a record which could not be found
or not be read.

System Response

This is a serious error, the system cannot continue.

How to fix this error?

Contact your system administrator

Procedure for System Administrators

The error occurred in the following class: &v1&
The error occurred in the following method: &v2&
The following BOPF node could not be read: &v3&
Key to be read if available: &v4&
Check also if the user has permission to read that data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BO_WL_CMN116 - Internal error: Record expected but not found; see long text ?

  The SAP error message CM_EHPRC_BO_WL_CMN116 indicates an internal error where a record that was expected to be found in the database is missing. This can occur in various contexts, often related to data processing or business object handling within the SAP system.
  Cause:
  
  Data Integrity Issues: The expected record may have been deleted or not created due to a previous error in the process.
  Configuration Issues: There may be a misconfiguration in the business object or workflow that is causing the system to look for a record that does not exist.
  Database Issues: There could be issues with the database itself, such as corruption or inconsistencies.
  Custom Development: If there are custom developments or enhancements, they might not be handling certain scenarios correctly, leading to this error.
  
  Solution:
  
  Check Data Consistency: Verify the data integrity in the relevant tables. Ensure that all necessary records exist and are correctly linked.
  Review Configuration: Check the configuration settings for the business object or workflow to ensure they are set up correctly.
  Debugging: If you have access to the development environment, use debugging tools to trace the execution path and identify where the error occurs.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Database Check: If you suspect database issues, consider running consistency checks or consulting with your database administrator.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check transactions related to the specific business object or workflow.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to understand the expected behavior and data requirements.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the error CM_EHPRC_BO_WL_CMN116.