How To Fix CM_EHPRC_BO_WL_CMN023 - Cannot change status of worklist entry

CM_EHPRC_BO_WL_CMN023 - Overview

• Message type: E = Error

• Message class: CM_EHPRC_BO_WL_CMN - Compliance Worklist - Common Messages

• Message number: 023

• Message text: Cannot change status of worklist entry

What causes this issue?

You want to change the status of one or more regulatory list worklist
entries. The system only supports the following status changes:
<LS>New</> to <LS>In Process</> or <LS>Completed</>
<LS>Triggered</> or <LS>In Process</> to <LS>Completed</>
<LS>Completed</> to <LS>In Process</>

System Response

The system cannot change the status.

How to fix this error?

Change the status to a valid status.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BO_WL_CMN023 - Cannot change status of worklist entry ?

  The SAP error message CM_EHPRC_BO_WL_CMN023 ("Cannot change status of worklist entry") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with worklist entries related to business objects.
  
  Cause:
  This error can arise due to several reasons, including:
  
  Insufficient Authorizations: The user may not have the necessary permissions to change the status of the worklist entry.
  Incorrect Status Transition: The system may not allow the transition from the current status to the desired status due to business rules or configuration settings.
  Locked Entries: The worklist entry may be locked by another user or process, preventing any changes.
  Data Integrity Issues: There may be inconsistencies or missing data in the worklist entry that prevent the status change.
  System Configuration: The configuration settings in the EHS module may not allow for the status change under certain conditions.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user has