How To Fix CM_EHPMA_SVT_LOGS199 - Error getting sales material documents.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPMA_SVT_LOGS - Log messages for GLayer and OLayer Processing

• Message number: 199

• Message text: Error getting sales material documents.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPMA_SVT_LOGS199 - Error getting sales material documents. ?

  The SAP error message CM_EHPMA_SVT_LOGS199, which indicates an issue with "Error getting sales material documents," typically arises in the context of SAP's Sales and Distribution (SD) module or when dealing with sales materials in the SAP system. This error can occur due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data related to the sales material in the database.
  Authorization Issues: The user may not have the necessary permissions to access the sales material documents.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to this error.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to retrieve the required documents.
  Missing or Inactive Documents: The specific sales material documents may not exist or may be inactive in the system.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the sales material documents exist in the system and are correctly configured.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  
  
  
  Review User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the sales material documents.
  Use transaction SU53 to analyze authorization issues.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to sales materials in the SAP system.
  Ensure that all necessary settings are correctly defined in the customizing settings (transaction SPRO).
  
  
  
  System Performance:
  
  Monitor system performance and check for any ongoing issues that may affect data retrieval.
  Consider running performance analysis tools or checking system logs for any related errors.
  
  
  
  Check Document Status:
  
  Verify the status of the sales material documents to ensure they are active and available for retrieval.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), MM03 (Display Material), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to sales materials and the specific modules you are working with for additional insights.
  
  By following these steps, you should be able to identify the root cause of the CM_EHPMA_SVT_LOGS199 error and implement an appropriate solution.