How To Fix CM_EHHSS_INC_REC412 - You can add persons to an existing incident only.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 412

• Message text: You can add persons to an existing incident only.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC412 - You can add persons to an existing incident only. ?

  The SAP error message CM_EHHSS_INC_REC412 indicates that you are trying to add persons to an incident that is already existing, but the system is preventing this action. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with incident management.
  Cause:
  The error occurs when:
  
  You are attempting to add persons to an incident that is not in a state that allows modifications.
  The incident may be closed or finalized, and the system restricts changes to it.
  There may be specific configuration settings or authorizations that prevent adding persons to the incident.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Incident Status: Ensure that the incident you are trying to modify is in an editable state. If it is closed or finalized, you may need to reopen it or create a new incident.
  
  
  Review Authorizations: Verify that you have the necessary permissions to modify the incident. If you lack the required authorizations, contact your system administrator to grant you the appropriate access.
  
  
  Consult Configuration Settings: If you have the necessary permissions and the incident is in an editable state, check the configuration settings in the EHS module. There may be specific rules or settings that restrict adding persons to incidents.
  
  
  Use the Correct Transaction: Ensure that you are using the correct transaction code or application to add persons to the incident. Sometimes, using the wrong transaction can lead to errors.
  
  
  Check for System Notes: Look for any system notes or documentation related to this error message. SAP may provide additional context or updates that could help resolve the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have more insights or patches available for your specific version of the software.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on incident management in EHS.
  Documentation: Review the SAP EHS documentation for best practices on incident management and the handling of persons in incidents.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully add persons to the incident.