How To Fix CM_EHHSS_INC_REC405 - Incident Start Date/Time is a mandatory field.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 405

• Message text: Incident Start Date/Time is a mandatory field.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC405 - Incident Start Date/Time is a mandatory field. ?

  The SAP error message CM_EHHSS_INC_REC405 indicates that the "Incident Start Date/Time" field is mandatory and has not been filled in when trying to create or update an incident in the SAP system. This error typically occurs in the context of SAP Environment, Health, and Safety (EHS) or related modules where incident management is involved.
  Cause:
  The primary cause of this error is that the user has not provided a value for the "Incident Start Date/Time" field, which is required for the system to process the incident record. This field is essential for tracking when an incident occurred, and without it, the system cannot proceed.
  Solution:
  To resolve this error, follow these steps:
  
  
  Locate the Incident Record: Go to the incident creation or update screen where the error occurred.
  
  
  Fill in the Mandatory Field: Look for the "Incident Start Date/Time" field. Ensure that you enter a valid date and time that reflects when the incident occurred.
  
  
  Check for Other Mandatory Fields: While addressing this specific error, also verify that all other mandatory fields are filled out correctly to avoid additional errors.
  
  
  Save the Record: After entering the required information, attempt to save the incident record again.
  
  
  Validation: If the error persists, double-check the format of the date and time you entered, as it may need to conform to a specific format (e.g., YYYY-MM-DD HH:MM).
  
  
  Related Information:
  
  User Permissions: Ensure that the user has the necessary permissions to create or update incident records in the SAP system.
  System Configuration: If the issue continues, it may be worth checking with your SAP administrator to ensure that the system configuration is correct and that there are no additional validation rules that could be causing the error.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on incident management and mandatory fields.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully create or update the incident record in SAP.