How To Fix CM_EHHSS_INC_REC306 - Cannot find incident &1 in target system; its links cannot be imported

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 306

• Message text: Cannot find incident &1 in target system; its links cannot be imported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC306 - Cannot find incident &1 in target system; its links cannot be imported ?

  The SAP error message CM_EHHSS_INC_REC306 indicates that the system is unable to find a specific incident in the target system, which prevents the import of its associated links. This error typically occurs during the process of incident management or when trying to transfer data between systems, such as from a development system to a production system.
  Causes:
  
  Incident Not Existing: The incident referenced by the ID (&1) does not exist in the target system.
  Incorrect System Configuration: There may be issues with the configuration of the source or target systems, leading to discrepancies in incident IDs.
  Data Transfer Issues: Problems during the data transfer process could result in missing incidents or links.
  Authorization Issues: The user may not have the necessary permissions to access the incident in the target system.
  Transport Request Issues: If the incident is part of a transport request, there may be issues with the transport itself.
  
  Solutions:
  
  Verify Incident Existence: Check if the incident ID (&1) exists in the target system. You can do this by searching for the incident in the relevant transaction (e.g., using transaction codes like SICF or SNOTE).
  Check Transport Requests: Ensure that the transport request containing the incident has been properly released and imported into the target system.
  Review System Configuration: Confirm that the source and target systems are correctly configured and that there are no discrepancies in the incident management setup.
  User Authorizations: Ensure that the user attempting to access the incident has the necessary authorizations in the target system.
  Re-import Data: If the incident is missing due to a data transfer issue, consider re-importing the data or re-running the transport request.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for incident management and data transport processes for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.