How To Fix CM_EHHSS_INC_REC305 - Cannot find incident &1 in the target system; its links were not imported

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 305

• Message text: Cannot find incident &1 in the target system; its links were not imported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC305 - Cannot find incident &1 in the target system; its links were not imported ?

  The SAP error message CM_EHHSS_INC_REC305 indicates that the system is unable to find a specific incident in the target system during an import process. This typically occurs when there are issues with the data transfer or when the incident does not exist in the target system.
  Cause:
  
  Incident Not Existing: The incident referenced by the ID (&1) does not exist in the target system. This could be due to it not being created, deleted, or not properly migrated.
  Data Transfer Issues: There may have been issues during the data transfer process, such as network problems or interruptions that prevented the complete transfer of incident data.
  Configuration Issues: The target system may not be properly configured to receive or recognize the incident data.
  Authorization Issues: The user or process attempting to access the incident may not have the necessary permissions to view or import the incident.
  
  Solution:
  
  Verify Incident Existence: Check if the incident ID (&1) exists in the target system. You can do this by searching for the incident in the relevant application or database.
  Check Data Transfer Logs: Review the logs of the data transfer process to identify any errors or warnings that occurred during the import. This can provide insights into what went wrong.
  Re-import Data: If the incident does not exist, you may need to re-import the data or ensure that the incident is created in the target system before attempting the import again.
  Configuration Review: Ensure that the target system is correctly configured to accept incident data. This may involve checking settings related to data import/export.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access and import incidents in the target system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module you are working with, as it may contain information on incident management and data import processes.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs or details about the incident.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CM_EHHSS_INC_REC305.