How To Fix CM_EHHSS_INC_REC301 - Link between incidents "&1" and "&2" already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 301

• Message text: Link between incidents "&1" and "&2" already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC301 - Link between incidents "&1" and "&2" already exists ?

  The SAP error message CM_EHHSS_INC_REC301 indicates that there is an attempt to create a link between two incidents that are already linked in the system. This error typically arises in the context of incident management within SAP, particularly when dealing with the Environment, Health, and Safety (EHS) module.
  Cause:
  The primary cause of this error is that the system has detected an existing relationship between the two incidents you are trying to link. This could happen if:
  
  The incidents were previously linked, and you are trying to link them again.
  There is a duplicate operation in your process that attempts to create the same link.
  There may be a misunderstanding in the workflow or process that leads to this attempt.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Links: 
  
  Review the details of both incidents (identified by "&1" and "&2") to confirm if they are already linked. You can do this by navigating to the incident records in the SAP system and checking their relationship status.
  
  
  
  Avoid Duplicate Linking:
  
  If you confirm that the incidents are already linked, you do not need to perform the linking operation again. Instead, you can proceed with your workflow without attempting to link them again.
  
  
  
  Modify the Linking Logic:
  
  If you are using a custom program or workflow that automatically links incidents, ensure that it includes a check to see if the link already exists before attempting to create a new one.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to incident management and linking incidents to understand the expected behavior and any constraints.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Incident Management Documentation: Familiarize yourself with the incident management processes in SAP EHS to better understand how linking works and the implications of existing links.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to address the CM_EHHSS_INC_REC301 error effectively.