How To Fix CM_EHHSS_INC_REC013 - No users for HR absence notifications found

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 013

• Message text: No users for HR absence notifications found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC013 - No users for HR absence notifications found ?

  The SAP error message CM_EHHSS_INC_REC013 indicates that the system could not find any users for HR absence notifications. This typically occurs in the context of the SAP Employee Health and Safety (EHS) module, where notifications related to employee absences are managed.
  Cause:
  
  User Configuration: There may be no users assigned to receive HR absence notifications. This could be due to missing or incorrect configuration in the user profiles or roles.
  Notification Settings: The settings for notifications may not be properly configured, leading to the system not identifying any users to notify.
  Organizational Structure: The organizational structure may not be set up correctly, which can affect the assignment of users to notifications.
  Absence Types: The absence types configured in the system may not have any users associated with them for notifications.
  
  Solution:
  
  
  Check User Assignments:
  
  Go to the relevant configuration settings in SAP and ensure that users are assigned to receive notifications for HR absences.
  Verify that the users have the necessary roles and authorizations to receive these notifications.
  
  
  
  Review Notification Settings:
  
  Check the configuration for HR absence notifications in the EHS module. Ensure that the notification settings are correctly defined and that there are users linked to these notifications.
  
  
  
  Organizational Structure:
  
  Review the organizational structure in SAP to ensure that it is correctly set up. Make sure that the users are correctly assigned to the relevant organizational units.
  
  
  
  Absence Type Configuration:
  
  Check the configuration of absence types in the system. Ensure that the absence types are correctly linked to the users who should receive notifications.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that notifications are being sent correctly to the intended users.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PPOME (for organizational management) or PFCG (for role maintenance) to check user assignments and roles.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring HR absence notifications and the EHS module.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP EHS for further assistance.