How To Fix CM_EHHSS_INC_OIF001 - Incorrect configuration of tab Basic Information; assign an access level

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_OIF - Message class for EHS Incident OIF application

• Message number: 001

• Message text: Incorrect configuration of tab Basic Information; assign an access level

What causes this issue?

In Customizing activity <LS>Assign Access Level to Tabs</> you
configured the <LS>Basic Information</> tab of an incident to be hidden
for people who do not have the corresponding access level assigned to
their users. However, the <LS>Basic Information</> tab must not be
hidden for any system user.

System Response

The system must not hide the <LS>Basic Information</> tab. Therefore the
tab is displayed but its content is hidden and disabled.

How to fix this error?

In Customizing activity <LS>Assign Access Level to Tabs</> under
<LS>Environment, Health, and Safety -> Incident Management -> General
Configuration</>, assign the <NP>Basic Information / Standard Data</>
access level to the <LS>Basic Information</> tab (<NP>MAINVIEW_1</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_OIF001 - Incorrect configuration of tab Basic Information; assign an access level ?

  The SAP error message CM_EHHSS_INC_OIF001 indicates that there is an issue with the configuration of the "Basic Information" tab in the SAP system, specifically related to the access level assignment. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the Occupational Incident Form (OIF).
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Access Level Assignment: The access level for the Basic Information tab has not been properly configured or assigned.
  Configuration Issues: There may be inconsistencies or errors in the configuration settings for the Occupational Incident Form.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the Basic Information tab.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for the Occupational Incident Form in the SAP EHS module.
  Ensure that the Basic Information tab is correctly configured and that an access level is assigned.
  
  
  
  Assign Access Level:
  
  Go to the relevant configuration area (usually found in SPRO under EHS settings).
  Locate the settings for the Basic Information tab and ensure that an appropriate access level is assigned to it.
  
  
  
  Review Authorization Profiles:
  
  Check the user’s authorization profiles to ensure they have the necessary permissions to access the Basic Information tab.
  If needed, update the authorization profiles to include the required access.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to access the Occupational Incident Form again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring the Occupational Incident Form and the Basic Information tab.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  Training and Documentation: Review any training materials or documentation related to the EHS module and Occupational Incident Form configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error message CM_EHHSS_INC_OIF001 and ensure that the Basic Information tab is correctly configured in your SAP system.