How To Fix CM_EHHSS_INC_COMMON302 - Process cannot be started. &1 &2 is not an agent of task &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

  • Message number: 302

  • Message text: Process cannot be started. &1 &2 is not an agent of task &3

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  • What causes this issue?

    &V1& &V2& (ID &V4&) is not assigned as agent to task &V3&

    System Response

    The Workflow is not started without valid user assignment.

    How to fix this error?

    In transaction PFTC, assign &V1& &V2& as agent of standard task &V3&.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON302 - Process cannot be started. &1 &2 is not an agent of task &3 ?

    The SAP error message CM_EHHSS_INC_COMMON302 indicates that a process cannot be started because the specified user (or agent) is not authorized to execute the task. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, where specific roles and authorizations are required to perform certain actions.

    Cause:

    1. User Authorization: The user attempting to start the process does not have the necessary authorizations or roles assigned to them in the SAP system.
    2. Incorrect Agent Assignment: The user may not be correctly assigned as an agent for the specific task or process.
    3. Configuration Issues: There may be configuration issues in the task management settings that prevent the user from being recognized as an agent.

    Solution:

    1. Check User Roles and Authorizations:

      • Go to transaction code SU01 to check the user profile.
      • Ensure that the user has the necessary roles assigned that include permissions for the specific task.
      • If roles are missing, consult with your SAP security team to assign the appropriate roles.
    2. Verify Agent Assignment:

      • Check the task configuration to ensure that the user is assigned as an agent for the task in question.
      • This can typically be done in the task management settings or through the relevant configuration transaction.
    3. Review Task Configuration:

      • Use transaction codes like SPRO to access the configuration settings for the EHS module.
      • Ensure that the task is correctly configured and that the user is listed as an agent.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
    5. Testing:

      • After making changes, test the process again to see if the error persists.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Groups: Ensure that the user is part of the correct user groups that have the necessary permissions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SUIM (User Information System) to analyze user authorizations and roles.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.

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