How To Fix CM_EHHSS_INC_COMMON280 - Cannot assign HR absence because incident is in status "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 280

• Message text: Cannot assign HR absence because incident is in status "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON280 - Cannot assign HR absence because incident is in status "&1" ?

  The SAP error message CM_EHHSS_INC_COMMON280 indicates that there is an issue with assigning an HR absence to an incident because the incident is in a specific status that does not allow for this action. The placeholder "&1" in the message typically represents the current status of the incident.
  Cause:
  The error occurs when you attempt to assign an HR absence to an incident that is in a status that does not permit such assignments. Common statuses that might trigger this error include:
  
  Closed: The incident has been resolved and cannot be modified.
  In Progress: The incident is being worked on, but certain actions may be restricted based on business rules.
  Pending: The incident is awaiting further information or action, which may prevent changes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Incident Status: Review the current status of the incident. You can do this by navigating to the incident management module and checking the details of the specific incident.
  
  
  Change Incident Status: If the incident is in a status that does not allow for HR absence assignments, you may need to change the status to one that does. This could involve:
  
  Completing any required actions to move the incident to a different status.
  Consulting with your incident management team to understand the process for changing the status.
  
  
  
  Review Business Rules: Understand the business rules or configurations that govern the status transitions of incidents. This may involve checking with your SAP administrator or HR team to ensure that the process aligns with organizational policies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on incident management and HR absence assignments. This can provide insights into the allowed actions based on incident statuses.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Incident Management Configuration: Review the configuration settings for incident management in your SAP system to ensure they align with your organization's processes.
  User Permissions: Ensure that you have the necessary permissions to make changes to incidents and assign HR absences.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.